Scrum master - Fraud Investigation & Case Handling Services

Mission context

The Scrum Master is the key reference in a project following an agile framework as the Scrum methodology. He/she ensures the global understanding of the methodology by the Project Team and helps the team to maximize the project's result. He/she protects the team for internal and external distractions.
The Scrum Master ensures the proper use and application of the Agile Methodology and coaches the Project Team along with the business lines and stakeholders, explaining which interactions with the team are helpful and which not.
The scrum master is hollowing up the delivery of his/her squad.

Function description

Project follow-up

• set up and facilitate the Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings
• schedule and follow the key steps of the methodology
• guarantee a smooth use of the Scrum methodology and help the Project Team face any obstacles
• provide assistance or support to the Product Owner concerning the Product Backlog
• assist and support the team in the delivery of the Definition of Done (DoD), Sprint Backlog, etc.
• track team capacity and velocity metrics for planning and progress purposes
• Provides clear statuses towards all stakeholders

Project methodology and Coaching

• coach and challenge the Project Team
• help the Project Team face any difficulties and promote its gradual self-organization
• remove barriers to team effectiveness and protect the team from outside distractions
• Create and track a delivery timeline
• Follow up the delivery (via eg setup Scrum of Scrums)
• ambassador of agile methods within the company
• provide to his/her superiors a reporting on the proper deployment of the Scrum methodology within projects
• risk & issue management

Language requirements: Dutch or French plus English

Agile requirements

Agile teams are cross-functional. All required disciplines are represented in the team (analysis, development, testing).

However, although team members have a primary role representing a discipline, they are expected to take on other roles and contribute to other disciplines whenever it helps towards reaching the sprint goal.

Required experience/knowledge

At least 10 years of relevant experience

Technical experience

Mandatory

• Knowledge of agile reporting and follow-up tools (eg Rally)
• Understanding of tooling on automated unit testing, automated functional testing and continuous integration tooling
• Sound knowledge of software development methodology
• Sound knowledge of project management methodology

Preferable

• Sound knowledge of IT Architecture
• Sound knowledge of Full stack development

Business experience

Mandatory

• Expert knowledge of agile methodology and techniques
• Expert Project Management skills, to be able to take up the role of (E2E) Feature Delivery Owner!

Preferable

• Sound knowledge of banking sector
• Sound knowledge of banking products